Wednesday, April 04, 2012

If you want to be heard: First of all, stop yelling.

When a person wants to drive a mildly combative person or animal off their property or just "away" in general, what is the first method most use?  They yell at them.

When speaking to a group or in a conversation, if a person is speaking too softly, what's the first thing most listeners do?  They lean in and listen with more focus and attention.

Pretty simple stuff, right?  Then why is it that when a person is angry or in conflict and has the strongest desire to be heard, they most often yell at their listener?  They use the method directly opposed to achieving their goal.

Think about it.

...and stop yelling at me if you want to be heard.

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